I want to thank you again for obtaining the part and having it installed so quickly. The installer said you would be sending the warranty information, if you want to email it to me that would be fine. Thanks again.
Mr. Martin was the only one to call me on Saturday and come and check the system. The others waited until Monday to call me and I already given Mr. Martin the go ahead to do the work because he cared enough to come out on Saturday. The work was excellent and he was very friendly. I would recommend his company to all my friends and family. I even took out a yearly service agreement with him.
Just wanted to thank the Martin crew for the speedy installation of our new heating and air conditioning system in our rental condo. It was Thursday evening when we called and the night before tropical storm Andrea and we had renters coming on Saturday needless to say we were in complete panic mode. The crew arrived and in two hours they had completely installed a new heating and air conditioning unit including going on the roof. We were cool by 8pm. We can't thank you enough for the wonderful service you provide.
Mr. Martin was totally professional and efficient. His work and crew were top notch, and the service and speed to which he came to quote the job and the time frame of getting us a new unit and installing it was very surprising. One thing that impressed us is that him and the crew cleaned up after themselves and removed the old units and debris left over from the job. Not many other contractors in the Myrtle Beach area take the time to clean up after themselves. I highly recommend Mr. Martin and promise you will not be disappointed.
You all are great, thank you! Sincerely,
Thank you the quick service.
Thank you for your prompt attention to our needs & an outstanding employee who attended to our situation.
Mr. Martin was prompt and honest and let us know we didn't need to replace our unit yet. I will be interested in working with him in the future.
I called this company on a Saturday night at 7 pm with my dilemma - I have an older mom in longs by her self who needed her ac fixed and fast. I called and spoke to Ricky and not even 2 hours later they called my mom, got to her home, serviced/fixed her air conditioning and made her comfortable so my mind was at ease. I explained I just got out of the hospital that day and I learned from my mom her ac was not working. They were friendly and I feel went out of there way to help me and to put my mind at ease so I did not have to worry about my mom - the rate they charged was fair and reasonable and i would highly recommend them for their bedside manner alone - Thanks Ricky and the team who helped us!
To Whom it May Concern: I am writing in regards to Mr. Ricky Martin and Martin's Heat and Air. With our many owners that live out of the area, they put a lot of trust and faith in us to take care of their beach home as we would if it were our own. So, we take great care in making sure that the companies that we work with take that same care in performing their jobs. Martin's Heat and Air has always performed at the highest level for our owners, going above and beyond expectations many times. In addition to doing quality work, Mr. Martin and his staff are very courteous, fair, and always do what they can to make sure that the customer is happy. Sincerely,
Just wanted to thank you for sending the service man to our house so quickly. He replaced our thermostat that was not working with a new one under the warranty and we appreciate your service.
Rick did a great job on installing the heat and air. Very neat professional job. Very good clean up at the end and I am very happy with the work he did for us. Price was very good, products and product information was very good. I think we found our new heat and a/c man for a long time.