I highly recommend this company!! Haven't had much luck in the past with other companies. So my husband and I are very happy to have found them. We had a new system installed. Very dependable, arrived on time, very pleasant personalities (which is rare). Their prices are reasonable and they offered a great warranty on the system. Great experience!! They were top notch from start to finish!!
Not a good thing to start out your Friday with water soaked carpet in one of your units but thank you to Martin's Heat and Air for a quick response and clean up! Whew!
Hello Ricky Martin, Happy New Year to you and your family! Thanks for the fine, detailed report on my HVAC equipment for my unit. Your presentation at our October annual HOA meeting was excellent !! We appreciate your continued fine service and cooperation.
Everything was handled professionally for our recent Air Handler and Heat Pump installation. Very clean, very prompt and efficient service. Completely satisfied with their service and attention to detail.. Pleased with all that handled this service.
I am from Cleveland Ohio and own a condo in Myrtle Beach. Last fall I found out our heat pump had failed and needed replacement. Martin Heating and Air was recommended by a friend from Longs so I contacted them and explained my predicament of being out of town and needing someone I could trust to perform the work while I was miles away. Martin Heating and Air went out and assessed my situation and communicated the issues to me in a timely manner and made recommendations based on their findings. I confirmed their recommendations with an HVAC company in Cleveland I have dealt with for over 40 years and had Martin go ahead with the work. Upon arrival at my Condo January 31st I found everything satisfactory and received positive reports from my neighbor who had given access to Martin in my absence. I have been a plumber and bathroom remodeler for 40 years and am currently a business consultant for a national remodeling franchise company and will say that Ricky Martin and the entire staff of Martin Heating and Air epitomizes what true business man is and I would highly recommend him and his company.
For Customer Service, and the Technicians performances from Martin Heat & Cool was great. It doesn't get any better.
Martin’s Heat and Air has been a wonderful company to work with for the past several years. It starts with a phone call to Denise Goldner in their office. She has always been friendly and professional at the same time. Ms. Denise has also been the calm in the storm on those emergency calls in the middle of the summer. Ricky and his crew have always arrived promptly and quickly to handle our needs and concerns. They have always been very courteous and polite with our rental guests and the owners here at the Carolina Reef. Ricky and his crew have always gone out of their way to explain exactly what is going on with our units and answer endless questions. Any repairs or replacements that have been needed have been handled in a fast and professional manner. We can even recall an occasion when called to inspect a problem with one unit that they noticed a problem with an adjoining unit that our office was not aware of yet. Not only did they save us time and money by being so efficient. They saved our office from having a disgruntled guest which is our number one priority in the hospitality industry. We think so highly of Martin’s Heat and Air that we recommend their company to all of our Carolina Reef owners, friends and family. We cannot think of any other competitor in their line of work that provides such friendliness and quality of work as Martin’s Heat and Air. It has been a true blessing to find such a great company to work with.
We have been utilizing the services of Martin Heat and Air for at least eight years now --- and LOVE THEM! Their services are professional, thorough and caring and they always go the extra mile to make sure our owners and guests are warm and cozy when the winter winds are blowing or cool during the summer months. We would not call anyone else – They are truly an asset to our organization . . . .
Martin Heat and Air is an outstanding company with exceptional services. As a property manager with many rentals on the beach, it is very reassuring to have a company with such consistent, prompt and efficient service at my disposal. I am confident that when we call Martin Heat and Air, day or night, our customers will be given the best each and every time. As a loyal customer for more than 10 years, Martin Heat and Air is the only HVAC company that I trust to be honest, fair and dependable.
THE PROFESSIONALISM OF MHA IS UNSURPASSED. I HAVE NOT HAD TO LOOK FURTHER FOR ALL OUR HVAC NEEDS. THIS COMPANY IS THE BEST I HAVE HAD THE PLEASURE OF DOING BUSINESS WITH. AS AN EXPERIENCED REAL ESTATE PROFESSIONAL MYSELF, AS WELL AS PAST PRESIDENT OF A 90 UNIT CONDO ASSOCIATION, MHA IS ALWAYS PROVEN TO BE PROMPT IN RENDERING ANY SERVICE NEEDED WHETHER COMMERCIAL OR RESIDENTIAL PROPERTIES. MY EXPERIENCE WITH RICKY MARTIN AND HIS ENTIRE STAFF IS OF THE HIGHEST QUALITY. RICKY OR HIS TECHNICIANS/STAFF ALWAYS GIVE A COURTESY CALL TO CUSTOMERS PRIOR TO ANY WORK BEING DONE, SCHEDULING WORK AT THE HOMEOWNERS CONVENIENCE EVEN AT LATE NIGHT HOURS, AND COMPLETING ALL IN A TIMELY MANNER INCLUDING ANY NEEDED CLEANUP *MORNING, NOON OR NIGHT*. WHAT MORE COULD YOU ASK FOR? IT IS MY HOPE, AS WELL MANY OTHERS I KNOW WHO HAVE HAD GREAT EXPERIENCE/S WITH SUCH WONDERFUL FOLK, OTHERS WILL HAVE THIS PLEASURE . MHA IS JUST THE BEST YOU WILL EVER FIND. CONSIDER YOURSELF BLESSED TO HAVE HAD THE OPPORTUNITY TO DO BUSINESS THE MHA. I AM SO GLAD MY HOME OF NORTH MYRTLE BEACH WOULD CONSIDER MARTIN HEAT & AIR FOR SUCH AND AWARD BASED UPON THEIR FABULOUS WORK. THESE WONDERFUL PEOPLE KNOW HOW TO CONDUCT BUSINESS AND EXUDE PROFESSIONALISM TO THE MAX. CONGRATULATIONS, A JOB WELL DONE TO MHA ON THIS PRESTIGIOUS HONOR. MAY MANY MORE FOLK EXPERIENCE YOUR KIND THOUGHTFULNESS IN THE WAY YOU RUN BUSINESS. MY HAT IS OFF TO RICKY AND SHEILA MARTIN FOR PUTTING TOGETHER A STAFF UNSURPASSED IN THIS AREA. YOU DESERVE ALL THESE ACCOLADES AND MORE. YOU'RE JUST *THE BEST*. THERE IS *NO FINER IN CAROLINA*..........!
My name is Tina Smith, owner of Oceans One and Carolina Blue. I have been doing business with Martin Heat & Air since summer of 2011. They handle all of my properties and they have treated me like family. They have always gone over and beyond their way to make sure that my tenants are taking care of even when it is a late night call. Denise, Ricky and staff is always a pleasure to talk and work with. If anyone deserves to win an award Martin Heat & Air is the one. Sincerely,
You guys are great! Tina is so nice on the phone, Chris is a very good and friendly tech who knew his stuff and didn't try to sell me something I didn't need. He had us up and going very quickly. Price was very reasonable too. You guys have our confidence! Will tell everyone about you. Thanks MARTIN!
I recommend Martin Heat and Air to EVERYONE who is in need of anything to do with heat or air conditioning. Mr. Martin came out immediately to give us an estimate and was lower than any other quote that I had gotten. He also found a way to save us money by giving us 2 options, one of which included a $200 rebate AND qualified us for the Consumer Energy Efficiency 30% Tax Credit. All together he saved us $1,300. He and his crew were on time for our scheduled installation. He went above and beyond what he told us he was going to do, by welding some of our duct work. They were there 3 hours longer than he had anticipated, and he didn't give me any additional charges. He did what needed to be done to get the job done right. Mr. Martin is a very nice man who truly cares about his customers. We are so happy to have found a HVAC business that we know we can trust. I'll never go anywhere else!
We are very happy with every service we have had with Martin Heat. Everyone that we have dealt with has been great. We are out of town owners and feel confident having them there when we are not. I like that it is one big family too.
Amazing Service! Ricky and his staff went above and beyond on our recent install. Not only was the price right, Ricky took the time to listen to our needs and then provided a product that has been great. He worked with our schedule on the install and the job site was left neat and clean. I knew we had made the right choice when my four year old little girl said, "Daddy, those men did a nice job." You will not go wrong with this company.
Mr. Martin and his staff are wonderful! They were very helpful and extremely informative. They did an incredible job installing my new unit and were more than willing to answer any questions I had about it. Tina in the office was excellent as well!! I will definitely be using them from here on out when it comes to my AC needs!
We recently moved to NMB, they are honest and very professional and always on time and never leaving a mess. Pattie is the best! I am very happy to say that Martin Heating and Cooling is our #1 source for all our HVAC needs.
Ricky Martin and his crew did an outstanding job on my total Heat Pump replacement. I would highly recommend them to anyone who needs service. They were here when they said they would be and t6he time they estimated for the job was right on. I am now enjoying the nice cool air in my home and also the savings from the improved efficiency. Thanks Ricky and many blessings to you!
He came on time exactly and told me everything he was going to do. He was very pleasant and finished putting my new furnace in immediately. Excellent Service. I would highly recommend him.
I want to thank you again for obtaining the part and having it installed so quickly. The installer said you would be sending the warranty information, if you want to email it to me that would be fine. Thanks again.